Before the survey
Once you have chosen the right survey level for the property, we agree a fixed price and arrange access with the agent or vendor. Tell us anything you already know or are concerned about — it helps focus the inspection.
On the day
The surveyor carries out a thorough visual, non-invasive inspection of the accessible parts of the property: the main structure, roof, walls, services where visible, the roof space where safely accessible, and visible drainage. Nothing is opened up or damaged.
How long it takes depends on the level and the property — broadly two to three hours for a Level 1, three to four for a Level 2, and four to six for a Level 3. You are welcome to attend but do not need to; many buyers don't.
Your report
You receive a clear, plain-English written report, typically within five working days of the inspection. It explains the issues found, their likely significance, and practical next steps, with condition ratings on Level 2 and Level 3 reports to help you prioritise.
We also offer a free follow-up call so you can ask questions and understand what the findings mean for your decision, negotiation or maintenance planning.
Key takeaways
- The inspection is visual and non-invasive — nothing is opened up.
- It typically takes two to six hours depending on level and property.
- You do not need to attend the inspection.
- The written report usually follows within five working days.
- A free follow-up call is included to discuss the findings.
Frequently asked questions
Do I need to be there for the survey?
No. You are welcome to attend, but it is not necessary — we arrange access with the agent or vendor and provide a full written report afterwards.
How long does a building survey take?
On site, broadly two to three hours for a Level 1, three to four for a Level 2, and four to six for a Level 3, depending on the property's size, age and condition.
When will I get the report?
Typically within five working days of the inspection, followed by the option of a free call to talk through the findings.
This guide is general information, not advice on a specific property. Every building differs — for findings specific to a property you are buying, book a survey.